Non-Emergency Medical Transportation Services

Dialysis Transportation

Getting to dialysis isn't optional. Three appointments a week, every week, and a missed ride isn't just an inconvenience. It can be a medical emergency.

COLD Community NEMT specializes in dialysis transport because we understand what's at stake. We arrive on time, every time, and we start as early as 4:00 AM Monday through Friday so you never miss an early morning treatment. Because we're family-operated, you always know who's picking you up.

Dialysis Loyalty Program: Private-pay patients who pre-pay a full month of trips receive a 10% discount, with consistent scheduling and predictable costs.

Wheelchair Accessible Transportation

Our vehicle is fully wheelchair accessible with certified tie-down equipment and a trained driver. Every wheelchair transport is handled with care, patience, and professionalism.

• Wheelchair tie-down inspected before every trip
• Driver trained in wheelchair securement and passenger assistance
• Door-through-door service, from your front door to your destination and back
• Fragrance-free, hospital-grade clean vehicle

Hospital Discharge Transportation

When it's time to go home, the last thing your family needs is an unreliable ride. COLD Community NEMT provides same-day and scheduled hospital discharge transportation with direct communication to family members or caregivers.

• Confirmed before every pickup, with no surprises
• Door-through-door assistance, safely inside rather than left at the curb
• Climate-controlled, clean vehicle for comfort after a hospital stay
• Available Monday through Friday from 4:00 AM EST

Doctor Appointment Transportation

Missing a specialist visit or follow-up can set back care significantly. We provide dependable, on-time transportation to all medical appointments, including specialist visits, labs, imaging, and follow-ups.

• On-time arrival, ten minutes before your scheduled pickup
• Patient, unhurried service with no rushing
• Ambulatory and wheelchair accessible

Physical Therapy Transportation

Physical therapy only works when patients show up consistently. We provide reliable, same-driver scheduling so your physical therapy patients arrive on time and ready to work.

• Same driver, same routine, to build comfort and trust
• Door-through-door assistance, especially important for post-surgical patients
• Available Monday through Friday from 4:00 AM EST

Pharmacy Pickup Transportation

Don't let a prescription wait. We provide convenient pharmacy pickup transportation so managing medications is one less thing to worry about.

Private Pay & Special Occasion Transportation

Life doesn't stop at the front door. COLD Community NEMT provides personal transportation for seniors and mobility-limited riders who want to stay active, connected, and independent.

• Grocery shopping and personal errands
• Church services and community events
• Family visits and special occasions, including weddings, graduations, and celebrations
• Restaurant outings and personal appointments

Weekend and holiday trips are available with 7-day advance booking.